Info

Shipping + returns.

How ordering, delivery and returns actually work. Read the returns section before you choose a size.

Last updated: 13 September 2026

Processing

Orders are made to order rather than pulled from a warehouse shelf, so allow a few working days for production before anything ships. You will get a dispatch email with tracking the moment it leaves.

Delivery times

Every order is made to order, so allow a few working days for production before it ships, then standard carrier time on top depending on where you are. Your dispatch email carries the tracking link.

If you need something by a specific date, email us before you order and we will tell you honestly whether it will make it.

International shipping

Enter your address at checkout and it will show you whether we can reach you and what shipping costs.

Any customs duty or import tax is set by your country and is payable by you. We cannot calculate or absorb it.

Returns and exchanges

All sales are final. We do not currently accept returns or exchanges for change of mind, or because a size did not fit the way you hoped.

This is why the sizing guidance matters. Everything is cut relaxed and we recommend sizing up — one size up for a comfortable relaxed fit, two or three sizes up if you want it properly baggy. Between sizes, always take the bigger one. If you are unsure, email us before ordering and we will talk you through it. We would much rather answer first than leave you with something you cannot wear.

If something arrives wrong

This is the exception, and it is not negotiable on our side. If your order arrives damaged, misprinted, or is simply not what you ordered, we replace or refund it in full at no cost to you.

Email us within 14 days of delivery with your order number and a photo of the problem. There is no argument and no restocking fee - it was our mistake, not yours.

None of this affects the statutory rights you have for faulty goods, which stand regardless of what this page says.

Wrong addresses

Check your address before confirming. A parcel sent to an address you entered incorrectly and returned to us can be reshipped, but the postage is chargeable. If you spot a mistake immediately, email us - if it has not shipped, we will fix it for free.